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UID:0-16@academies.trainerplaza.com
DTSTART;TZID=Europe/Amsterdam:20270106T090000
DTEND;TZID=Europe/Amsterdam:20270108T163000
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URL:https://academies.trainerplaza.com/events/itil-foundation-nl-version-5
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SUMMARY:ITIL® Foundation NL (version 5)
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  14px\;font-weight:600\;font-size:14px}\n\nInstructor-led virtual training
 \nITIL® Foundation NL (Version 5)\nLearn the shared language of digital p
 roduct and service management\, see how the ITIL framework fits together\,
  and finish ready to take the ITIL (Version 5) Foundation exam.\n\n 	\nAcc
 redited ITIL® training\n 	\nExam voucher included\n 	\nTaught in Dutch\n\
 n\nBook your place\n\n\nWhat you will learn\n\n\n\nWhen [event]#_EVENTDATE
 S#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event]
 \n\nPrice [event]#_EVENTPRICERANGECourse materials and exam voucher includ
 ed[/event] \nBook your place\n\n\nEvent type [event]#_EVENTCATEGORIES[/eve
 nt]\nThe entry point to ITIL (Version 5)\nFoundation is the first course i
 n the scheme and the prerequisite for every other ITIL (Version 5) course.
 \n\n&nbsp\;\nOne language for IT and product teams\nITIL (Version 5) bring
 s IT management and digital product and service management into one lifecy
 cle\, so teams work from the same terms.\n\n&nbsp\;\nExam included\nYour e
 xam voucher is part of the course and can be used within 12 months of fini
 shing it.\nAt a glance\nFormat Live virtual classroom\n\nLevel Entry point
  into ITIL\n\nExam Voucher included\n\nLanguage Dutch\n\nTrainer Peter Kri
 schel\nAbout the course\nITIL® Foundation (Version 5) is the mandatory fi
 rst step in the ITIL (Version 5) certification scheme. It introduces the f
 oundations of digital product and service management and gives your organi
 sation a common language for good practice.\n\nDigital change is reshaping
  how products and services are designed\, delivered and improved. ITIL (Ve
 rsion 5) joins traditional IT management with digital product and service 
 management in a single lifecycle. In this course you see how the guiding p
 rinciples\, models and core concepts work together to focus on value\, out
 comes and experience\, and how organisations use them to improve performan
 ce\, collaboration and the experience of their stakeholders.\nWhat will yo
 u learn?\n&nbsp\;\nDigital product and service management\nThe key concept
 s behind managing digital products and services today.\n\n&nbsp\;\nValue c
 o-creation\nHow value is created together with consumers and partners.\n\n
 &nbsp\;\nThe product and service lifecycle\nThe ITIL lifecycle model and h
 ow each activity contributes to value.\n\n&nbsp\;\nThe ITIL value system\n
 How the parts of ITIL work together to turn demand into value.\n\n&nbsp\;\
 nThe ITIL value chain\nThe activities an organisation combines to respond 
 to demand.\n\n&nbsp\;\nThe four dimensions\nThe four dimensions of product
  and service management and why all four matter.\n\n&nbsp\;\nITIL manageme
 nt practices\nWhat the management practices are and how they support every
 day work.\n\n&nbsp\;\nThe guiding principles\nHow to apply the ITIL guidin
 g principles to real decisions.\nWho should attend\nAnyone working in an o
 rganisation that manages digital products\, services\, customer experience
  or end-to-end digital operations\, including:\n\n 	\nITSM and IT operatio
 ns professionals\n 	\nService managers and product managers\n 	\nCustomer 
 experience leaders\n 	\nInternal technical and digital delivery teams\n 	\
 nEnterprise leaders and transformation teams\n 	\nManaged service provider
 s\n 	\nAnyone planning further ITIL (Version 5) certifications\n\nPrerequi
 sites\nThere is no formal prerequisite. Some familiarity with IT managemen
 t\, product management\, service management or experience management is re
 commended.\nThe exam at a glance\n40 questions Multiple choice 60 minutes 
 Closed book 65% to pass (26 of 40)\nWhat is included\n&nbsp\;\nOfficial Le
 arner Workbook\nPeopleCert's ITIL (Version 5) Foundation workbook\, with t
 he syllabus\, a quick reference guide and two sample exams.\n\n&nbsp\;\nOn
 line training environment\nAccess to the PeopleCert ITIL (Version 5) Found
 ation online learning environment.\n\n&nbsp\;\nOfficial ITIL Foundation bo
 ok\nThe digital edition of the official ITIL (Version 5) Foundation public
 ation.\n\n&nbsp\;\nExam voucher\nTake the Foundation exam when you are rea
 dy\, within 12 months of completing the course.\nAlready hold ITIL 4 Found
 ation?\nYou can move to ITIL (Version 5) with our shorter ITIL Foundation 
 Bridge (Version 5) e-learning course instead.\n\n\nView the Bridge course\
 n\nYour trainer\nPeter Krischel\, accredited ITIL® trainer.\n\n\nTrainer 
 profile on LinkedIn\n\nLanguage\nThis course is given in Dutch with Dutch 
 courseware.\nReady to start with ITIL (Version 5)?\nReserve your place in 
 the booking form below.\n\nBook your place\n
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CATEGORIES:Dutch,Europe,ITIL 5 NL,Peter Krischel
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