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UID:0-116@academies.trainerplaza.com
DTSTART;TZID=Europe/Amsterdam:20270405T090000
DTEND;TZID=Europe/Amsterdam:20270407T163000
DTSTAMP:20261108T063039Z
URL:https://academies.trainerplaza.com/events/itil-foundation-de-version-5
 -3/
SUMMARY:ITIL® Foundation DE (version 5)
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  14px\;font-weight:600\;font-size:14px}\n\nInstructor-led virtual training
 \nITIL® Foundation DE (Version 5)\nLearn the shared language of digital p
 roduct and service management\, see how the ITIL framework fits together\,
  and finish ready to take the ITIL (Version 5) Foundation exam.\n\n 	\nAcc
 redited ITIL® training\n 	\nExam voucher included\n 	\nTaught in German\n
 \n\nBook your place\n\n\nWhat you will learn\n\n\n\nWhen [event]#_EVENTDAT
 ES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event
 ]\n\nPrice [event]#_EVENTPRICERANGECourse materials and exam voucher inclu
 ded[/event] \nBook your place\n\n\nEvent type [event]#_EVENTCATEGORIES[/ev
 ent]\nThe entry point to ITIL (Version 5)\nFoundation is the first course 
 in the scheme and the prerequisite for every other ITIL (Version 5) course
 .\n\n&nbsp\;\nOne language for IT and product teams\nITIL (Version 5) brin
 gs IT management and digital product and service management into one lifec
 ycle\, so teams work from the same terms.\n\n&nbsp\;\nExam included\nYour 
 exam voucher is part of the course and can be used within 12 months of fin
 ishing it.\nAt a glance\nFormat Live virtual classroom\n\nLevel Entry poin
 t into ITIL\n\nExam Voucher included\n\nLanguage German\n\nTrainer Peter K
 rischel\nAbout the course\nITIL® Foundation (Version 5) is the mandatory 
 first step in the ITIL (Version 5) certification scheme. It introduces the
  foundations of digital product and service management and gives your orga
 nisation a common language for good practice.\n\nDigital change is reshapi
 ng how products and services are designed\, delivered and improved. ITIL (
 Version 5) joins traditional IT management with digital product and servic
 e management in a single lifecycle. In this course you see how the guiding
  principles\, models and core concepts work together to focus on value\, o
 utcomes and experience\, and how organisations use them to improve perform
 ance\, collaboration and the experience of their stakeholders.\nWhat will 
 you learn?\n&nbsp\;\nDigital product and service management\nThe key conce
 pts behind managing digital products and services today.\n\n&nbsp\;\nValue
  co-creation\nHow value is created together with consumers and partners.\n
 \n&nbsp\;\nThe product and service lifecycle\nThe ITIL lifecycle model and
  how each activity contributes to value.\n\n&nbsp\;\nThe ITIL value system
 \nHow the parts of ITIL work together to turn demand into value.\n\n&nbsp\
 ;\nThe ITIL value chain\nThe activities an organisation combines to respon
 d to demand.\n\n&nbsp\;\nThe four dimensions\nThe four dimensions of produ
 ct and service management and why all four matter.\n\n&nbsp\;\nITIL manage
 ment practices\nWhat the management practices are and how they support eve
 ryday work.\n\n&nbsp\;\nThe guiding principles\nHow to apply the ITIL guid
 ing principles to real decisions.\nWho should attend\nAnyone working in an
  organisation that manages digital products\, services\, customer experien
 ce or end-to-end digital operations\, including:\n\n 	\nITSM and IT operat
 ions professionals\n 	\nService managers and product managers\n 	\nCustome
 r experience leaders\n 	\nInternal technical and digital delivery teams\n 
 	\nEnterprise leaders and transformation teams\n 	\nManaged service provid
 ers\n 	\nAnyone planning further ITIL (Version 5) certifications\n\nPrereq
 uisites\nThere is no formal prerequisite. Some familiarity with IT managem
 ent\, product management\, service management or experience management is 
 recommended.\nThe exam at a glance\n40 questions Multiple choice 60 minute
 s Closed book 65% to pass (26 of 40)\nWhat is included\n&nbsp\;\nOfficial 
 Learner Workbook\nPeopleCert's ITIL (Version 5) Foundation workbook\, with
  the syllabus\, a quick reference guide and two sample exams.\n\n&nbsp\;\n
 Online training environment\nAccess to the PeopleCert ITIL (Version 5) Fou
 ndation online learning environment.\n\n&nbsp\;\nOfficial ITIL Foundation 
 book\nThe digital edition of the official ITIL (Version 5) Foundation publ
 ication.\n\n&nbsp\;\nExam voucher\nTake the Foundation exam when you are r
 eady\, within 12 months of completing the course.\nAlready hold ITIL 4 Fou
 ndation?\nYou can move to ITIL (Version 5) with our shorter ITIL Foundatio
 n Bridge (Version 5) e-learning course instead.\n\n\nView the Bridge cours
 e\n\nYour trainer\nPeter Krischel\, accredited ITIL® trainer.\n\n\nTraine
 r profile on LinkedIn\n\nLanguage\nThis course is given in German with Ger
 man courseware.\nReady to start with ITIL (Version 5)?\nReserve your place
  in the booking form below.\n\nBook your place\n
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CATEGORIES:Europe,German,ITIL 5 DE,Peter Krischel
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